ChatGPT-5 upgrade faces user backlash as AI rivals gain ground

ChatGPT-5 users on social media platforms were critical of the update, and OpenAI CEO Sam Altman responded to the complaints, pledging improvements.

ChatGPT users flooded social media forums with negative comments about the platform's latest model released on Thursday, saying the upgrade was overhyped by OpenAI CEO and co-founder Sam Altman.

Users on Reddit criticized the company's ChatGPT-5 model, saying it had a more restrictive rate limit and lacked the ability to switch to previous AI models, with some threatening to switch to competing AI platforms. Altman responded to the feedback in an X post:

Altman called GPT-5 “a major upgrade over GPT-4” and a “significant step” along the road to artificial general intelligence (AGI) during Thursday’s official rollout.

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